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First thing you want to do, is check to see if it's Vin locked, or just Needs to be unlocked. Read below on how to check. If it is truly locked, give us a call; you will need to send in your Tuner and get it unlocked. It's $150, That is a set price that SCT charges, which is a lot but It's still cheaper than buying a new one.
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FOR THE FORD X3/SF3 3000/3015 AND THE GM SF3 3100:
- Power up the device by plugging in to either a vehicle's OBDII port or a computer's USB port.
- Once powered up, scroll all the way down to device info.
- Press Select on Device Info.
- Status will either be: Status: Locked or Status: Unlocked.
- This is the breakdown of what each one means:
* Status: Locked - The tuner is VIN locked, you need to either return the vehicle it is currently locked to back to stock, or you will need to give us a call to send in your tuner to get it unlocked. There is a $150 Unlocking Fee.
* Status: Unlocked - Your tuner is not locked, Purchase your MPT Tune, and go tune.
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FOR THE X2 9400 AND THE SF 9415:
- Power up the device by plugging in to either a vehicle's OBDII port or a computer's USB port.
- Once powered up, scroll all the way down to device info.
- Press select, this will display firmware version and serial number.
- Press select again, and this will display the Tuner Status.
- NOTE: If it does not take you to the Tuner Status Window, and instead kicks you back to the Device Info Screen, Your Firmware is Old and will Need to be Updated to check the status. There is an FAQ section for this.
- Status will either be: Stat=Stock, Stat=Aftermarket, or Stat=Unused.
- This is the breakdown of what each one means:
* Stat=Stock - Your tuner is half locked, but fixable. Go to the tech support page, select the Ford Xcalibrator 2 in the first drop down, select Device Update Software in the second drop down and hit Search. Download Liveload 3 by clicking the "Click Here to Download" next to it. Install this application, once installed open it up, plug in the X2. The program asks the X2 to be on the main menu. Program Vehicle is the main menu of the X2s. Press the unlock button within the liveload application. This will change the status to Unused and the tuner will then be ready to tune a new vehicle.
* Stat=Aftermarket - The tuner is VIN locked, you need to either return the vehicle it is currently locked to back to stock, or you will need to give us a call to send in your tuner to get it unlocked. There is a $150 Unlocking Fee.
* Stat=Unused - Your tuner is not locked, Purchase Your MPT Custom Tune and Go tune.
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FOR THE LIVEWIRE 9600/6.4 9621/6.4 9623:
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- Power up the device by plugging it in to either a vehicle's OBDII port or a computer's USB port. (mini-usb cable included)
- Turn the wheel so that you are looking at Dealer/Device Info. (The Icon is a Question Mark)
- Press the wheel while on the Question Mark.
- Look for "Married Status:"
- It will either say: Married Status: Unlocked or Married Status: Locked.
- This is the breakdown of what each one means:
* Married Status: Locked - The tuner is VIN locked, you need to either return the vehicle it is currently locked to back to stock, or you will need to give us a call to send in your tuner to get it unlocked. There is a $150 Unlocking Fee.
* Married Status: Unlocked - Your tuner is not locked, go tune.
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